Success StoryConstruct Sun

WithPort specializes in outsourcing solutions, assisting US businesses in hiring skilled professionals in the Philippines.

This case study explores the collaboration between WithPort and Construct Sun, a leading solar company serving Nevada, Ohio, North Carolina, South Carolina, and Florida. Faced with optimizing their customer acquisition team, Construct Sun turned to WithPort for comprehensive assistance in sourcing and hiring appointment setters and lead intake specialists in the Philippines.

About The Client:

Construct Sun is a solar company committed to providing sustainable energy solutions to residential and commercial clients across multiple states. Recognizing the significance of effective customer acquisition strategies, Construct Sun sought to strengthen its team with skilled appointment setters and lead intake specialists to expand its market reach and drive business growth.

The Challenge

Construct Sun encountered several challenges in its efforts to enhance its customer acquisition team:

Identifying qualified candidates for appointment setting and lead intake roles with relevant experience and expertise in the solar industry.
Lack of familiarity with sourcing and hiring processes in the Philippines.
Time constraints necessitate a swift and efficient hiring process to meet the growing demand for solar solutions.

The Goal:

WithPort provided tailored solutions to address Construct Sun’s specific needs:

Comprehensive sourcing services to identify and recruit skilled professionals in the Philippines, ensuring alignment with Construct Sun’s requirements and standards.
Streamlined hiring process, including candidate screening, interviews, and onboarding, to facilitate swift integration into Construct Sun’s team.
Ongoing support and training to ensure seamless collaboration and optimal performance of the offshore appointment setters and lead intake specialists.

The Results:

Through WithPort’s assistance, Construct Sun successfully hired a team of dedicated professionals in the Philippines, contributing to:

Increased efficiency and effectiveness of customer acquisition efforts, resulting in higher lead generation and conversion rates.
Enhanced market reach and penetration across Nevada, Ohio, North Carolina, South Carolina, and Florida.
Improved customer satisfaction and retention through proactive appointment setting and lead intake processes.

The partnership between WithPort and Construct Sun exemplifies the value of strategic outsourcing in driving solar expansion and business success. By leveraging WithPort’s expertise and resources, Construct Sun effectively addressed its hiring needs and built a high-performing customer acquisition team in the Philippines. This collaboration underscores WithPort’s commitment to empowering businesses like Construct Sun with tailored outsourcing solutions that enhance efficiency, productivity, and market competitiveness.

Success StoryConstruct Sun

About The Client:

The Challenge

The Goal:

The Results:

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