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CASE STUDYHow a Safety Training Company Streamlined Operations With Offshore Talent

What does this client’s business do?

ABC Safety Solutions provides OSHA-certified training programs and manages dozens of class schedules weekly.

Bottlenecks:

The owner needed operations support to keep up with growing demand.

Who was hired, and what was their role?

WithPort placed:

An Executive Assistant to oversee class scheduling, vendor coordination, and calendar management for the owner

An SDR (Sales Development Representative) to qualify inbound leads and ensure no missed revenue opportunities

Key responsibilities included:

What is the salary of the individuals they hired?

Executive Assistant:

$13,500 annually (vs. $40,000 U.S.)

SDR:

$12,000 annually (vs. $40,000 U.S.)

What was the candidates’ background before being hired?

WithPort sourced professionals with:

Both hires had prior experience working with U.S. SMBs and were adept in CRM tools like HubSpot and Zoho, enabling them to hit the ground running.

Measurable Impact

Within 30 days of onboarding:

Class scheduling and vendor communication became fully managed, freeing up over 20 hours/week for the owner

All inbound leads received a response within 15 minutes, resulting in a 25% increase in booked training sessions

Admin and sales support costs dropped by over 60%, saving the company $54,000 annually

By partnering with WithPort, ABC Safety Solutions gained reliable, full-time support at a fraction of the cost—allowing the owner to focus on scaling partnerships and expanding program offerings.
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