Success StoryInaka Power

WithPort is a leading provider of outsourcing solutions specializing in helping US businesses hire skilled team members in the Philippines. This case study showcases the collaboration between WithPort and Inaka Power, an e-commerce gym apparel brand.

Faced with the need to enhance their customer support and website development capabilities, Inaka Power turned to WithPort for comprehensive assistance in sourcing and hiring professionals in the Philippines.

About The Client:

Inaka Power is an e-commerce gym apparel brand that provides high-quality products to fitness enthusiasts worldwide. Recognizing the importance of exceptional customer support and website experience, Inaka Power sought to expand its team with skilled professionals to increase its online presence and customer experience.

The Challenge

Inaka Power encountered several challenges in its journey to build a dynamic team in the Philippines:

  • Identifying qualified candidates for customer support, graphic design, and website development roles with relevant experience and expertise.
  • Lack of familiarity with sourcing and hiring processes in the Philippines.
  • Time constraints necessitate a swift and efficient hiring process to meet operational demands.

The Goal:

WithPort provided tailored solutions to address Inaka Power’s specific needs:

  • Comprehensive sourcing services to identify and recruit skilled professionals in the Philippines, ensuring alignment with Inaka Power’s requirements and standards.
  • Streamlined hiring process, including candidate screening, interviews, and onboarding, to facilitate swift integration into Inaka Power’s team.
  • Ongoing support and guidance to ensure seamless collaboration and optimal performance of the offshore team members.

The Results:

Through WithPort’s assistance, Inaka Power successfully hired a team of dedicated professionals in the Philippines, contributing to:

  • Enhanced customer support capabilities, resulting in improved customer satisfaction and retention.
  • Cutting-edge graphic design services, elevating Inaka Power’s branding and visual appeal.
  • Dynamic website development, leading to increased online visibility and user engagement.

The partnership between WithPort and Inaka Power exemplifies the value of strategic outsourcing in enhancing e-commerce operations and driving business growth. By leveraging WithPort’s expertise and resources, Inaka Power effectively addressed its hiring needs and built a dynamic team of professionals in the Philippines. This collaboration underscores WithPort’s commitment to empowering businesses like Inaka Power with tailored outsourcing solutions that enhance efficiency, productivity, and customer satisfaction.